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About Us

We know that the industry is tired of soulless recruitment agencies. Upstream’s services, business dealings, and ethos are so much more than short-term quick fixes. We’re dedicated to understanding our customers needs, and the available talent pool, so that we can provide strategic talent acquisition for the long-term success of both the business and the candidate. It’s this unique understanding and respect for the role that talent acquisition plays in your company’s success that keeps clients coming back to us over our competitors. We put strategy, relationships, and our conscience before a quick buck to offer talent acquisition solutions that work for everyone.

Our mission

We deliver a quality, responsive, flexible, and professional talent acquisition solution to our customers.

Our vision

To be an innovative and service-driven talent acquisition company that enriches people’s lives through the relentless pursuit of excellence across customers, candidates, and our team.

Our values

Honourable: Upstream Solutions' employees conduct their jobs with integrity, trust, and respect, and in a professional, genuine, and accountable manner. We strive to be fair and humble, honest, consistent,and transparent, and always do the right thing.

Inclusive: We have the commitment to advocate for diversity, to be open to all thoughts and perspectives, and to engage and strengthen all communities that we serve. We treat everyone equitably and consistently and create equal development opportunities for all. Whether you’ve been in business for two days or 25 years, there’s an equal opportunity to advance your career in talent acquisition and thrive.

Collaborative: We win as a team. We aren’t satisfied with just succeeding as individuals - we must also support our co-workers, customers, and candidates’ success and recognize their achievements. We encourage feedback from all that we serve. It’s important for us to share what we’re learning and provide mentorship to those looking for personal development.

Driven: Someone without drive will find it hard to succeed at Upstream Solutions. When we’re presented with an opportunity or challenge, we act quickly to work toward a solution. We aren’t discouraged when a plan falls through, we just find another way. And when we achieve success, we take time to celebrate it.

Innovative: You won’t find us resting on that familiar saying, “… because it’s always been done that way.” We are curious about how things work and continuously strive to improve our processes and approach to talent acquisition and customer service. Our employees embrace purposeful change and collaborate to provide creative, efficient talent acquisition solutions for all constituencies that we serve.

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